Privacy Policy

At Refuzy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Account Login Information

Order Information

  • Products Purchased

  • Order History

  • Transaction Details

  • Delivery Information

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Respond to inquiries and service requests

  • Send order confirmations and delivery updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory obligations

  • Send promotional offers and updates (with your consent)

Payment Security

Refuzy does not store your complete debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted third-party payment gateways that follow industry-standard security practices.

Cookies

Our website uses cookies and similar technologies to improve browsing experience, remember preferences, analyze website traffic, and enhance website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

Refuzy does not sell, rent, or trade your personal information.

We may share your information with:

  • Delivery and logistics partners

  • Payment gateway providers

  • Customer support service providers

  • Legal authorities when required by law

Such sharing is limited to the extent necessary to provide our services.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

Marketing Communications

With your permission, we may send promotional emails, offers, updates, and newsletters.

You can unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

Third-Party Links

Our website may contain links to external websites. Refuzy is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Delete your account information where legally permitted

  • Withdraw consent for marketing communications

To make such requests, please contact us using the details provided below.

Children’s Privacy

Refuzy does not knowingly collect personal information from individuals under 18 years of age.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Refuzy

Address:
B5, No.104, 0 Feet Ring Road,
Mariyappana Palya, Kengeri Hobli
(Adjacent to VSS International Public School)
Bengaluru, Karnataka – 560056

Phone: +91 9686944966

Email: support@refuzy.in

By using the Refuzy website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.