Welcome to Refuzy. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Acceptance of Terms
By accessing, browsing, or purchasing products from Refuzy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
About Refuzy
Refuzy is an online platform offering professionally refurbished home appliances, including refrigerators, washing machines, air conditioners, televisions, and other household appliances.
Product Information
We strive to provide accurate product descriptions, specifications, pricing, and images.
As our products are refurbished, they may have minor cosmetic signs of previous usage. Any significant cosmetic imperfections will be disclosed wherever applicable.
Actual product colors may vary slightly due to display settings and photography.
Pricing
All prices displayed on the website are in Indian Rupees (INR).
Refuzy reserves the right to modify product prices, offers, discounts, and promotions without prior notice.
In the event of pricing errors, Refuzy reserves the right to cancel affected orders and issue refunds where applicable.
Orders & Payments
Orders are confirmed only after successful payment verification or order acceptance by Refuzy.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Incomplete customer information
- Violation of our policies
Shipping & Delivery
Delivery timelines provided are estimates and may vary depending on location, logistics, and external circumstances.
Refuzy shall not be held responsible for delays caused by events beyond our reasonable control.
Customers are responsible for providing accurate delivery information.
Warranty
Warranty coverage varies by product and will be clearly mentioned on the respective product page.
Warranty applies only to functional defects covered under the specified warranty terms.
Warranty does not cover:
- Physical damage
- Water damage
- Mishandling
- Electrical fluctuations
- Unauthorized repairs
- Normal wear and tear
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers must review the applicable policy before placing an order.
User Responsibilities
Users agree:
- To provide accurate information
- Not to misuse the website
- Not to engage in fraudulent activities
- Not to interfere with website operations
- Not to violate applicable laws and regulations
Intellectual Property
All content on the Refuzy website, including text, logos, graphics, images, designs, and trademarks, is the property of Refuzy and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
Limitation of Liability
Refuzy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the relevant product.
Third-Party Services
The website may use third-party payment gateways, delivery partners, and external services.
Refuzy is not responsible for the policies, actions, or performance of such third-party providers.
Modifications
Refuzy reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page and become effective immediately upon publication.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Contact Information
Refuzy
B5, No.104, 0 Feet Ring Road,
Mariyappana Palya, Kengeri Hobli
(Adjacent to VSS International Public School)
Bengaluru, Karnataka – 560056
Phone: +91 9686944966
Email: support@refuzy.in
By using the Refuzy website, you agree to these Terms & Conditions.